Our USPs
We are aware that there are a large number of websites operating in the property sector. However there are a number of other important features to Citylets:
- Dedicated to residential lettings - nothing else
- No peripheral advertising
- Properties texted and emailed to waiting tenants
- Free landlord leads
- Sophisticated user search facility
- Easy read 'window style' schedules
- Multiple display options for results
- Transparent reporting on call response
- Automated voice prompt on call leads
- Self administration of Contact Details
Dedicated to residential lettings - nothing else
Citylets is dedicated to residential lettings. This means that any visitor to the site can start searching straight away- it would be hard to miss the 'search' facility on the homepage. Sites that cater to multiple property markets require the user to think & click before starting their search and on the web, as anywhere else, simplicity is key.
No peripheral advertising
Citylets has a 'clean' site policy which means we give over the whole site to the display of your property information AND ensure that the visitors eye is not distracted by hoards of peripheral advertising competing for their attention. Worse still, many sites display mortgage offers to visitors on rental sections- a clear conflict of interest. Our research shows unequivocally, that clean sites are preferred by the public.
Properties texted and emailed to waiting tenants
In addition to the commonplace 'email alert' systems operated by most property sites, Citylets also texts prospective tenants when properties come onto the market which match their ideal criteria. There is no doubt that this is the most efficient distribution channel to date for the matching of property to tenants. Website and email alerts, generally speaking, require users to log on to a computer. Texts, on the other hand, are sent automatically and will arrive with the prospective tenant as long as the phone is on - 24/7 access to the market for the first time. Its not just the reputation for reliability Citylets has earned in finding tenants - it's the sheer speed. It is now commonplace for our clients to get tenants within minutes of placing their ad with us; sometimes faster. Citylets pays for all these txt messages!
Free landlord leads
Our main service is very much to find you tenants. However, over time we expect to become valued for our ability to find you landlords as well, the lifeblood of any letting agent. Our landlord lead service is again the most sophisticated in the UK - it's a proper matching service whereby you only get leads from landlords whose properties match your agency profile in terms of criteria such as area covered, fee levels and type of property. It's fully automated so at no time can Citylets influence who gets which leads.
Sophisticated user search facility
No other site has as many search options to enable the viewer to hone in on their ideal property with the minimum of searching - crucial with so many properties on the market today. How many other sites, for example, ensure that students can isolate all 'student suitable' properties with a single tick of a box? Conversely, how many other sites ensure that 'professional only' properties never get shown to students? This is just one of many examples of how Citylets aims to pre-qualify
your leads to ensure the greatest chance of conversion and the least time wasted chasing red herrings.
Multiple display options for results
A search on Citylets can yield many results. That's why we offer the largest number of 'sorting' features around - users can sort their results by location, date of entry, rent and many more. All part of the aim to give the visitor the best possible user experience.
Easy read 'window style' schedules
When a user has found a property of interest, they open up a full page dedicated to the Schedule. In addition to a spacious layout with your logo at the top we aim to relay as much information about your properties as quickly as possible and as pictures speak volumes, it is natural to show photos as quickly and as prominently as possible.
Transparent reporting on call response
Transparent, independent reporting is a Citylets trademark - you can find out how many calls you have received from us at any time through your admin area. Independently run by our telecoms partner, you will always know just how well we are doing. Email leads of course arrive with our branding so again you will always be able to identify our leads, the cornerstone to any evaluation you may want to carry out on our services.
Automated voice prompt on leads
Whenever a call comes in from the Citylets network, it will be delivered with a voice prompt, 'Hello, this is a call from Citylets'. Annoying at times and taking a bit of getting used to, it ensures that you never miss the source of a lead from us - again crucial in any evaluation you may want to do and better still without ever having to ask the prospective tenant. This facility can be switched off at any time but we recommend you use it initially.
Self administration of Contact Details
You are always in direct control of our list of contacts for your company. By filling in these details through your admin area you can rest assured that we will be able to deliver timely and targeted messages - whether it's to your data administrator in relation to changes to admin procedures or to the marketing executive with news of a new partner on the network. Things tend to change quite fast at Citylets and this facility ensures no-one is left behind.
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